Buyer objections / FAQ evidence

buyer-facing phrasing draft

The diagnostic packages messy AP evidence into a source-bound exception pack, so a controller or AP owner can see gaps, duplicate-risk, mismatches, stale items, owner-review needs, and hard stops faster than rebuilding the review manually.

internal operator note

Show sample templates, scenario switcher, exception summary, export pack, and telemetry/service burden to prove the productized workflow rather than a raw spreadsheet dump.

proof/evidence points

• sample templates include clean, messy exception-generating, and unsafe hard-stop example sets
• scenario switcher demonstrates baseline, messy, hard-stop, and no-exceptions diagnostic flows with synthetic/redacted data
• exception generation creates source-bound missing invoice, unmatched statement item, duplicate-risk, mismatch, stale/aging, owner-review, and hard-stop rows
• export pack produces local HTML, JSON, and CSV Exception Evidence Pack content with source refs, limitations, next evidence, and safe no-exceptions wording
• telemetry/service burden panel tracks local source count, exception count, hard-stop count, owner-review count, export count, and repeatability flags

boundaries

• This is a paid diagnostic evidence pack, not bespoke reconciliation labor.
• 0 EUR revenue is counted until verified Stripe/bank funds exist.
• Any quote, payment ask, payment link, customer send, or external delivery requires Janez DA.

buyer-facing phrasing draft

No. The pack labels facts, inferences, confidence, source refs, limitations, and owner-review needs. Your internal owner decides accounting, tax, procurement, legal, and payment actions.

internal operator note

Open exception detail rows and the export limitations section; point to fact/inference/customer-decision-required labels and no-authority boundary text.

proof/evidence points

• exception generation creates source-bound missing invoice, unmatched statement item, duplicate-risk, mismatch, stale/aging, owner-review, and hard-stop rows
• export pack produces local HTML, JSON, and CSV Exception Evidence Pack content with source refs, limitations, next evidence, and safe no-exceptions wording
• hard stops/no-authority boundaries state evidence pack only: no advice, no invoice approval/rejection, no payment instruction, no writeback, no live connection, and no final reconciliation truth
• first-demo runbook gives a 5-7 minute local operator flow and stop conditions without creating customer send/payment/outreach authority

boundaries

• No legal/tax/accounting/procurement/payment advice.
• No final reconciliation truth is claimed where evidence is incomplete.
• Owner review is required for decision-sensitive items.

buyer-facing phrasing draft

No. AP Reconciler does not approve, reject, pay, or recommend payment. It marks evidence issues for owner review and hard-stops payment-sensitive content.

internal operator note

Show the hard-stop register and owner-review panel; confirm there are no approve/reject/pay controls and no override that turns a hard stop into safe authority.

proof/evidence points

• hard stops/no-authority boundaries state evidence pack only: no advice, no invoice approval/rejection, no payment instruction, no writeback, no live connection, and no final reconciliation truth
• exception generation creates source-bound missing invoice, unmatched statement item, duplicate-risk, mismatch, stale/aging, owner-review, and hard-stop rows
• export pack produces local HTML, JSON, and CSV Exception Evidence Pack content with source refs, limitations, next evidence, and safe no-exceptions wording
• release-readiness review separates ready for internal demo/package review from blocked external customer send, payment, outreach, live data, writeback, and GitHub mutation

boundaries

• No invoice approval/rejection.
• No payment instruction or payment execution.
• No payment ask or payment route without Janez DA.

buyer-facing phrasing draft

Not in v1. The diagnostic uses static/redacted files and tables only. Live/private/customer/accounting/bank/payment data and provider/accounting connections are blocked unless Janez later authorizes that separate action.

internal operator note

Start at the safe intake screen and readiness review rows for live/private data and provider/accounting connection; keep the answer on static/redacted first value proof.

proof/evidence points

• static/redacted intake boundary accepts local files only and rejects prohibited payment, credential, bank, live, or private content
• release-readiness review separates ready for internal demo/package review from blocked external customer send, payment, outreach, live data, writeback, and GitHub mutation
• hard stops/no-authority boundaries state evidence pack only: no advice, no invoice approval/rejection, no payment instruction, no writeback, no live connection, and no final reconciliation truth
• sample templates include clean, messy exception-generating, and unsafe hard-stop example sets

boundaries

• No live/private/customer/accounting/bank/payment data.
• No accounting/provider connection.
• Live integration would require future Janez DA and is not v1 behavior.

buyer-facing phrasing draft

You get a local Exception Evidence Pack structure: source inventory, exception-family summary, row-level exception details, source references, owner-review routing, hard-stop register, freshness/confidence labels, limitations, and next evidence needed.

internal operator note

Use the export pack preview and AP-041/AP-045 export files to show buyer-readable HTML/JSON/CSV structure without sending it externally.

proof/evidence points

• export pack produces local HTML, JSON, and CSV Exception Evidence Pack content with source refs, limitations, next evidence, and safe no-exceptions wording
• exception generation creates source-bound missing invoice, unmatched statement item, duplicate-risk, mismatch, stale/aging, owner-review, and hard-stop rows
• telemetry/service burden panel tracks local source count, exception count, hard-stop count, owner-review count, export count, and repeatability flags
• first-demo runbook gives a 5-7 minute local operator flow and stop conditions without creating customer send/payment/outreach authority

boundaries

• No customer-visible external delivery is authorized here.
• The export is local/static/synthetic/redacted until future Janez DA.
• The pack is evidence support, not approval, payment, writeback, advice, or final truth.

buyer-facing phrasing draft

The intake boundary asks for static/redacted evidence only and rejects or hard-stops bank details, credentials, payment instructions, route data, and unredacted sensitive content.

internal operator note

Load the unsafe sample template or use the intake rejection state; show that unsafe content becomes a hard stop and is not processed as normal evidence.

proof/evidence points

• static/redacted intake boundary accepts local files only and rejects prohibited payment, credential, bank, live, or private content
• sample templates include clean, messy exception-generating, and unsafe hard-stop example sets
• hard stops/no-authority boundaries state evidence pack only: no advice, no invoice approval/rejection, no payment instruction, no writeback, no live connection, and no final reconciliation truth
• export pack produces local HTML, JSON, and CSV Exception Evidence Pack content with source refs, limitations, next evidence, and safe no-exceptions wording

boundaries

• No bank/payment data handling.
• No payment instruction processing.
• Unsafe/prohibited content is rejected or hard-stopped and cannot create normal exception authority.

buyer-facing phrasing draft

The safe result is “No exceptions detected in provided evidence.” That does not mean fully reconciled, final truth, clean account, or payment correctness.

internal operator note

Switch to the no-exceptions scenario and export the pack; highlight the limitation wording in summary and export sections.

proof/evidence points

• scenario switcher demonstrates baseline, messy, hard-stop, and no-exceptions diagnostic flows with synthetic/redacted data
• export pack produces local HTML, JSON, and CSV Exception Evidence Pack content with source refs, limitations, next evidence, and safe no-exceptions wording
• hard stops/no-authority boundaries state evidence pack only: no advice, no invoice approval/rejection, no payment instruction, no writeback, no live connection, and no final reconciliation truth
• first-demo runbook gives a 5-7 minute local operator flow and stop conditions without creating customer send/payment/outreach authority

boundaries

• No full reconciliation guarantee.
• No payment correctness claim.
• The statement is limited to the provided static/redacted evidence.

buyer-facing phrasing draft

Anything incomplete, conflicting, stale, low-confidence, payment-sensitive, or policy-dependent remains customer-decision-required and should be handled by your internal owner.

internal operator note

Show owner-review rows, customer-decision-required labels, next-evidence-needed fields, and hard-stop reasons; do not resolve the decision for the buyer.

proof/evidence points

• exception generation creates source-bound missing invoice, unmatched statement item, duplicate-risk, mismatch, stale/aging, owner-review, and hard-stop rows
• export pack produces local HTML, JSON, and CSV Exception Evidence Pack content with source refs, limitations, next evidence, and safe no-exceptions wording
• hard stops/no-authority boundaries state evidence pack only: no advice, no invoice approval/rejection, no payment instruction, no writeback, no live connection, and no final reconciliation truth
• telemetry/service burden panel tracks local source count, exception count, hard-stop count, owner-review count, export count, and repeatability flags

boundaries

• Owner review does not mean product approval or rejection.
• Internal owner decides operational actions.
• The workbench supports review routing only.

buyer-facing phrasing draft

Each exception row can list next evidence needed, such as a static/redacted invoice copy, purchase order, receipt, current statement, or redacted AP export that could reduce uncertainty.

internal operator note

Open exception detail and export sections; point to next-evidence-needed without requesting live/private data or contacting vendors.

proof/evidence points

• exception generation creates source-bound missing invoice, unmatched statement item, duplicate-risk, mismatch, stale/aging, owner-review, and hard-stop rows
• export pack produces local HTML, JSON, and CSV Exception Evidence Pack content with source refs, limitations, next evidence, and safe no-exceptions wording
• static/redacted intake boundary accepts local files only and rejects prohibited payment, credential, bank, live, or private content
• first-demo runbook gives a 5-7 minute local operator flow and stop conditions without creating customer send/payment/outreach authority

boundaries

• No vendor contact or vendor chasing.
• No live/private data request is created by the workbench.
• Additional evidence is optional customer-controlled static/redacted evidence.

buyer-facing phrasing draft

Customer send, outreach, quote, payment ask, payment link, live/private data, accounting/provider connection, writeback, external delivery, and GitHub/backlog mutation are blocked until Janez DA for that exact action.

internal operator note

Use release-readiness review and first-demo runbook stop conditions; distinguish internal demo/package review from external authorization.

proof/evidence points

• release-readiness review separates ready for internal demo/package review from blocked external customer send, payment, outreach, live data, writeback, and GitHub mutation
• first-demo runbook gives a 5-7 minute local operator flow and stop conditions without creating customer send/payment/outreach authority
• hard stops/no-authority boundaries state evidence pack only: no advice, no invoice approval/rejection, no payment instruction, no writeback, no live connection, and no final reconciliation truth
• export pack produces local HTML, JSON, and CSV Exception Evidence Pack content with source refs, limitations, next evidence, and safe no-exceptions wording

boundaries

• Customer-visible send requires Janez DA.
• Outreach, quote, payment ask, and payment link require Janez DA.
• No writeback is authorized; live/private data, accounting/provider connection, external delivery, and GitHub mutation require Janez DA.